Frequently Asked Questions

Who is RedeemSure?

Redeemsure is a digital insurance platform operated by licensed agents,

offering professional guidance and tailored solutions for consumers who prefer zero meet up insurance sign up process.

 

We are an authorized Representative ( AIA Life Planner ) of AIA Bhd and AIA General Bhd ( Hereinafter called AIA Malaysia), who provide professional advice on AIA Malaysia’s comprehensive financial products and services.

Is my information safe with RedeemSure?

We abide by the Personal Data Protection Act 2012 as well as international data protection standards such as the EU’s General Data Protection Regulation and ISO standards. No data or personal information will ever be shared without prior consent.

Are the agents under RedeemSure licensed and certified?

Yes, all agents with RedeemSure are licensed with LIAM and contracted with insurers that are regulated by Bank Negara Malaysia.

How do I contact RedeemSure directly?

You may reach us at +6010 658 8012 or hello@redeeemsure.com.my

Which insurer supports RedeemSure as the solution provider?

As of now, all our insurance policies are directly issued by AIA Bhd Malaysia; we serve as an intermediary that streamlines the sign up process digitally to save you the hassle and time from meeting up with an agent physically.